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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

Riu Cancun (Adults Only) is a 5-star all-inclusive hotel situated on a white sandy beach with turquoise waters. This Cancun hotel features a buffet restaurant, themed dining options, and multiple pools, along with entertainment choices designed for adults.

Rooms & Amenities

Rooms at Riu Cancun (Adults Only) feature air conditioning, free WiFi, and a mini-bar stocked with beer, soda, and water. Some rooms may have obstructed views from lower floors due to wall placement, while all offer comfortable amenities such as laptop-friendly workspaces.

Dining Options

Dining options include a buffet restaurant with a wide variety of dishes and four specialty restaurants serving international cuisine. A free breakfast buffet is also available for guests to enjoy.

Leisure & Entertainment

Leisure activities at Riu Cancun (Adults Only) comprise three outdoor swimming pools, a spa with a sauna and hot tub, a small gym, and nightly entertainment options, including live music and the Pacha nightclub. Water sports and tennis are also available, ensuring a full schedule of activities.

Location & Nearby Attractions

The hotel is conveniently located just a 1 km distance from the center of Cancun, accessible via public transport with a bus stop directly in front. Local attractions include notable landmarks like Museo de Arte Popular Mexicano and Playa Forum, both within 2.5 km.

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cancun 6.5 mi
Airports
Isla Mujeres (ISJ) 15.8 mi
Cancun (CUN) 16.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Sundry/Convenience shop
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon

Sports & Fitness

  • Fitness centre
  • Tubing
  • Billiard tables
  • Fitness studio

Services

  • Room service
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Bell staff/Porter
  • Computer connection

Dining

  • Continental breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Free breakfast
  • Buffet breakfast

Business

  • Conference room

Children

  • Paid babysitting/ Child services

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Night club
  • Garden area
  • Barbeque grills
  • Television in lobby
  • Spa & wellness centre
  • Jacuzzi
  • Treatment room

Room features

  • Air conditioning
  • Mini-bar
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Location

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500
Map view
street view
Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
1900 ft
Night club
The City Nightclub
2000 ft
Gallery
Galeria Balance Cancun
400 ft
Restaurants
Mextreme
1500 ft
Zona Hotelera Km 9 In Front Of Convention Center
Golden Sea Chinese Cuisine
1100 ft
Km. 8.5
Be Healthy By Elia
1200 ft
Blvd. Kukulcan 162 Plaza Caracol
Almadia Cancun
1000 ft
Boulevard Kukulcan Km 9 Seccion 1
Hanaichi
1100 ft
Blvd. Kukalkan Km. 9.0 Centro Commercial
Casa Tequila
1200 ft
Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan
Mocambo Restaurantes
800 ft
Hotel Zone
Mocambo
1000 ft
Boulevard Kukulcan km 9.5
Calypso"s Mexican Restaurant
900 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Dag Dag
1500 ft
Blvd. Kukulcan Km 8.5 Plaza Lagunas
Marinero's
1400 ft
Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre
Ramen Hiroya
1100 ft
Blvd Kukulcan KM 8.5 Plaza EL Parian Local 3

Reviews and Ratings <br />

Feedback from previous guests about their experience.
68%
loved the resort and would return for another relaxing stay
6.8/10
Nice
Rooms
6.2
Location
8.6
Service
7.0
Dining
6.0
Guest reviews
6.8/10
based on 5 reviews
Elijah
United Kingdom, January  2025
7.4/10

I had a very nice experience overall at this hotel. The contemporary design and clean rooms made for a pleasant stay. However, the lack of poolside service and restrictions on food near the pool were a bit of a disappointment. The dining options were varied, but I felt the overall dining experience could improve.

Rooms
8.0
The rooms were very nice and clean, though a bit basic. I expected a bit more for the price I paid.
Service
6.0
Service was hit or miss; some staff were friendly while others weren't. It could be better, especially around food service.
Location
9.0
The hotel's location is excellent, with easy access to bar areas and other places.
Dining
7.0
The dining options were diverse and tasty, but I missed having more flexible dining arrangements, especially late at night.
Facilities
7.0
The pool area was nice, but I was disappointed by the lack of poolside dining options.
Camila
United Kingdom, January  2025
7.0/10

I had a mixed experience at this resort. While the location is fantastic, and I thoroughly enjoyed the beachfront and pool area, the room quality left much to be desired. The service was friendly and helpful, which was a plus. However, the dining options could definitely use improvements, especially with some restaurants being closed during our stay.

Rooms
5.0
The rooms were outdated, not matching the advertised five-star quality. Our first room was cramped and dark, but after upgrading, we enjoyed a lovely ocean view. However, the fridge was noisy, and the air conditioning wasn't effective.
Service
9.0
The staff was incredibly friendly and helpful. The reception team went above and beyond to assist us, and maintenance was quick to respond to issues in our room.
Location
10.0
The hotel is in a prime location, within walking distance to nightlife and other attractions, making it very convenient for exploring Cancun.
Dining
5.0
The buffet had a good variety, but I was disappointed that some specialty restaurants were closed during our stay, which limited our dining options.
Facilities
7.0
The pool area and beachfront were well-kept and provided a great atmosphere for relaxation. However, the loud music during the day could be disruptive.
Liam
United Kingdom, November  2024
6.8/10

The hotel is situated in a great spot with beautiful beach views and easy access to nightlife. The rooms, while clean, felt dated and had some maintenance issues. The food was generally good, but the service could be slow at times. The overall vibe was fun and welcoming, especially with the friendly staff around, although I did encounter some overly aggressive entertainment staff.

Rooms
5.0
The rooms were clean but quite dated, with an old fridge and musty air conditioning. The bedding was inadequate, resembling a camp bed.
Service
7.0
Staff were very smiling and attentive throughout the resort, but some were a bit too aggressive in promoting activities.
Location
9.0
The hotel is perfectly located for those wanting to explore downtown and enjoy the nightlife, with easy walking access to local attractions.
Dining
7.0
Dining options were good with a variety of foods, although some services were slow, especially during breakfast.
Facilities
6.0
Facilities included clean pools and a lively atmosphere, but the swim-up bar was limited to beer only.
Grace
United Kingdom, November  2024
5.4/10

I had mixed feelings about my stay at the hotel. While the entertainment staff and bartenders were fantastic, and the rooms were clean, the dining experience was lacking, particularly in the buffet. The management of the hotel needs to pay attention to customer service, as it detracted from an otherwise enjoyable trip.

Rooms
7.0
The rooms were clean and very well maintained, though my view was disappointing despite requests for a better one.
Service
5.0
Service from bartenders was excellent, and they worked hard, but the restaurant staff seemed to overlook guests who weren't part of a particular demographic.
Location
6.0
The hotel is centrally located, but unfortunately, it fell into shade relatively early in the afternoon, which was a letdown.
Dining
5.0
Dining was hit or miss; the buffets had polite staff but lacked attention to those who weren’t Mexican, and the food options were quite limited.
Facilities
5.0
While the pools were freezing and needed improvement, the overall amenities were decent, though some were outdated.
Connor
United Kingdom, November  2024
7.8/10

The RIU Cancun offers a beautiful beach and a lively atmosphere, perfect for those looking to have fun. The staff is incredibly efficient, making sure drinks are always flowing, and the cleanliness throughout the hotel is commendable. However, the restaurant times can be frustratingly early, and the room service is non-existent, which may not meet everyone's expectations.

Rooms
7.0
The rooms are spacious and cleaned daily, but the air conditioning could use improvement, as it felt musty, and the fridge was old and noisy.
Service
8.0
The service was mostly good, with staff being nice and accommodating, though some were a bit pushy with entertainment activities.
Location
9.0
The location is excellent, close to the beach and local attractions, making it convenient for exploring Cancun.
Dining
7.0
The dining options had a wide variety, but the restaurant hours were unexpected as they closed early, limiting availability for late diners.
Facilities
8.0
The facilities were quite nice, with clean pools and good entertainment, although some areas could improve in terms of cleanliness throughout the day.
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Rooms and Guests2 Guests, 1 Room