Riu Cancun (Adults Only) Hotel, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

3 persons

Bed options:

1 Double bed

room details

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Suite

Max:

2 persons

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Junior Suite

Max:

3 persons

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Cancun 6.5 mi

Airports

Isla Mujeres (ISJ) 15.8 mi

Cancun (CUN) 16.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

“I had an amazing dining experience at the Riu Cancun! The variety of restaurants offered was impressive, especially the Japanese and gourmet options. Every meal was a delight, and the breakfast spread was simply excellent. I couldn't get enough of the fresh fruits and pastries. Overall, the food quality really enhanced my stay and made dining enjoyable.” view full review

Comfortable Ocean View Room

“We stayed in room 1306, which featured a beautiful partial ocean view. The room was spacious and well-maintained, with a clean and fresh atmosphere. Waking up to the sound of the waves was very nice, and I appreciated the extra touches from housekeeping, like rose petals in the bathroom and balloon decorations on the bed. It made our stay feel even more special.” view full review

Relaxing Beach Experience

“The beach at the Riu Cancun was stunning! There were plenty of sunbeds available, and the clear, clean water made for the perfect swimming conditions. I enjoyed lounging on the beach and relaxing with a book while taking in the beautiful surroundings. It truly was a great way to unwind and enjoy the serene ambiance during my vacation.” view full review

Exciting Evening Entertainment

“The evening entertainment at the hotel was fantastic! I was particularly impressed with the shows organized by the entertainment team. From vibrant performances to fun activities by the pool during the day, there was always something exciting happening. It added a lively atmosphere to our vacation and kept everyone entertained, making it a nice experience.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Baggage storage
Elevator
ATM/Cash machine
Sundry/Convenience store
Gift/Newsstand
Hairdresser
Beauty salon

Sports & Fitness

Fitness center
Tubing
Pool tables
Fitness studio

Services

Room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Stores/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Conference room

Children

Paid babysitting/ Child services

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Night club
Garden area
Barbeque grills
Television in lobby
Spa & wellness center
Jacuzzi
Treatment room

Room features

Air conditioning
Mini-bar

Location

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Blvd. Kukulcan Km 9

Cancun Convention Center

3200 ft

Night club

Palazzo

2100 ft

Beach

Playa Forum

2400 ft

Beach

Mandala Beach Club

2100 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

2200 ft

Night club

Daddy'O

2100 ft

Night club

Mandala Nightclub

2100 ft

Punta Nizuc - Cancún 210

Playa Lagarto

2100 ft

Amusement Park

Delphinus Dreams

2300 ft

Beach

Chac Mool Beach

5200 ft

Mar Caribe

Arrecife Chitales

2600 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.5 mi

Chetumal Km 36. 5

Water Park at The Grand

1.1 mi

Beach

Playa Tortugas

1.4 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.3 mi

Marina Adventure Bay

Bungee in Cancun

1.3 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.4 mi

Harbor

Aquatours Cancun

1.4 mi

Blvd. Kukulcan

Parque Ventura Cancun

1.5 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

2.0 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

2.0 mi

Museums

Cancun Wax Museum

2.1 mi

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

2.1 mi

Aquarium

Interactive Aquarium

2.2 mi

Beach

Playa Langosta

2.2 mi

CancunMexico

Avenida Kukulkan

2.7 mi

Parks

arte Garden

2.1 mi

Nearby

Night club

Coco Bongo

1900 ft

Night club

The City Nightclub

2000 ft

Gallery

Galeria Balance Cancun

400 ft

Restaurants

Mextreme

1500 ft

Zona Hotelera Km 9 In Front Of Convention Center

Golden Sea Chinese Cuisine

1100 ft

Km. 8.5

Be Healthy By Elia

1200 ft

Blvd. Kukulcan 162 Plaza Caracol

Almadia Cancun

1000 ft

Boulevard Kukulcan Km 9 Seccion 1

Hanaichi

1100 ft

Blvd. Kukalkan Km. 9.0 Centro Commercial

Casa Tequila

1200 ft

Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan

Mocambo Restaurantes

800 ft

Hotel Zone

Mocambo

1000 ft

Boulevard Kukulcan km 9.5

Calypso"s Mexican Restaurant

900 ft

Avenida Kukulkan Km 8.5 Next to Cancun Center

Dag Dag

1500 ft

Blvd. Kukulcan Km 8.5 Plaza Lagunas

Marinero's

1400 ft

Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre

Ramen Hiroya

1100 ft

Blvd Kukulcan KM 8.5 Plaza EL Parian Local 3

Reviews and Ratings <br />

Feedback from previous guests about their experience.

86%

loved the resort and would return for another relaxing stay

8.6/10

Great

Rooms

6.2

Location

8.6

Service

7.0

Dining

6.0

Elijah

United Kingdom, January 2025

7.4/10

I had a very nice experience overall at this hotel. The contemporary design and clean rooms made for a pleasant stay. However, the lack of poolside service and restrictions on food near the pool were a bit of a disappointment. The dining options were varied, but I felt the overall dining experience could improve.

Rooms

8.0

The rooms were very nice and clean, though a bit basic. I expected a bit more for the price I paid.

Service

6.0

Service was hit or miss; some staff were friendly while others weren't. It could be better, especially around food service.

Location

9.0

The hotel's location is excellent, with easy access to bar areas and other places.

Dining

7.0

The dining options were diverse and tasty, but I missed having more flexible dining arrangements, especially late at night.

Facilities

7.0

The pool area was nice, but I was disappointed by the lack of poolside dining options.

Camila

United Kingdom, January 2025

7.0/10

I had a mixed experience at this resort. While the location is fantastic, and I thoroughly enjoyed the beachfront and pool area, the room quality left much to be desired. The service was friendly and helpful, which was a plus. However, the dining options could definitely use improvements, especially with some restaurants being closed during our stay.

Rooms

5.0

The rooms were outdated, not matching the advertised five-star quality. Our first room was cramped and dark, but after upgrading, we enjoyed a lovely ocean view. However, the fridge was noisy, and the air conditioning wasn't effective.

Service

9.0

The staff was incredibly friendly and helpful. The reception team went above and beyond to assist us, and maintenance was quick to respond to issues in our room.

Location

10.0

The hotel is in a prime location, within walking distance to nightlife and other attractions, making it very convenient for exploring Cancun.

Dining

5.0

The buffet had a good variety, but I was disappointed that some specialty restaurants were closed during our stay, which limited our dining options.

Facilities

7.0

The pool area and beachfront were well-kept and provided a great atmosphere for relaxation. However, the loud music during the day could be disruptive.

Liam

United Kingdom, November 2024

6.8/10

The hotel is situated in a great spot with beautiful beach views and easy access to nightlife. The rooms, while clean, felt dated and had some maintenance issues. The food was generally good, but the service could be slow at times. The overall vibe was fun and welcoming, especially with the friendly staff around, although I did encounter some overly aggressive entertainment staff.

Rooms

5.0

The rooms were clean but quite dated, with an old fridge and musty air conditioning. The bedding was inadequate, resembling a camp bed.

Service

7.0

Staff were very smiling and attentive throughout the resort, but some were a bit too aggressive in promoting activities.

Location

9.0

The hotel is perfectly located for those wanting to explore downtown and enjoy the nightlife, with easy walking access to local attractions.

Dining

7.0

Dining options were good with a variety of foods, although some services were slow, especially during breakfast.

Facilities

6.0

Facilities included clean pools and a lively atmosphere, but the swim-up bar was limited to beer only.

Grace

United Kingdom, November 2024

5.4/10

I had mixed feelings about my stay at the hotel. While the entertainment staff and bartenders were fantastic, and the rooms were clean, the dining experience was lacking, particularly in the buffet. The management of the hotel needs to pay attention to customer service, as it detracted from an otherwise enjoyable trip.

Rooms

7.0

The rooms were clean and very well maintained, though my view was disappointing despite requests for a better one.

Service

5.0

Service from bartenders was excellent, and they worked hard, but the restaurant staff seemed to overlook guests who weren't part of a particular demographic.

Location

6.0

The hotel is centrally located, but unfortunately, it fell into shade relatively early in the afternoon, which was a letdown.

Dining

5.0

Dining was hit or miss; the buffets had polite staff but lacked attention to those who weren’t Mexican, and the food options were quite limited.

Facilities

5.0

While the pools were freezing and needed improvement, the overall amenities were decent, though some were outdated.

Connor

United Kingdom, November 2024

7.8/10

The RIU Cancun offers a beautiful beach and a lively atmosphere, perfect for those looking to have fun. The staff is incredibly efficient, making sure drinks are always flowing, and the cleanliness throughout the hotel is commendable. However, the restaurant times can be frustratingly early, and the room service is non-existent, which may not meet everyone's expectations.

Rooms

7.0

The rooms are spacious and cleaned daily, but the air conditioning could use improvement, as it felt musty, and the fridge was old and noisy.

Service

8.0

The service was mostly good, with staff being nice and accommodating, though some were a bit pushy with entertainment activities.

Location

9.0

The location is excellent, close to the beach and local attractions, making it convenient for exploring Cancun.

Dining

7.0

The dining options had a wide variety, but the restaurant hours were unexpected as they closed early, limiting availability for late diners.

Facilities

8.0

The facilities were quite nice, with clean pools and good entertainment, although some areas could improve in terms of cleanliness throughout the day.